Online Support Manual
Please use this manual to resolve any problems or questions you may have regarding your
account before contacting our Tech Support Staff.
Chapter One - Support Home
Chapter Two - General Account Information
Chapter Three - The Control Panel
Chapter Four - FTP & Fetch Instructions
Chapter Five - Telnet Access
Chapter Six - POP 3 Email Settings
Chapter Seven - Mail Manager & Mail Lists
Chapter Eight - Microsoft FrontPage
Chapter Nine - Anonymous FTP
Chapter Ten - Site Statistics
Chapter Eleven - Password Protected Directories
Chapter Twelve - CGI-Bin, Formmail, SSI
Chapter Thirteen - Secure Socket Layer (SSL)
Chapter Fourteen - Changing Your Password
Chapter Fifteen - PHP
Chapter Sixteen - Policy, Guidelines, & Disclaimer
Chapter Seventeen - Real Audio, Real Video
Chapter Six - Pop 3 Email Settings
Setting up your accounts to send and receive email is a relatively simple process.
We've included instructions for the four most popular email clients below.
Please help keep the server time productive and read the section entitled, "Don't
POP if you don't have to!
Eudora Lite
Microsoft Explorer
Netscape
Microsoft Outlook
Don't POP if you don't have to!
EUDORA LITE MAIL SETTINGS:
This is a mail program that runs under MS Windows and Macintosh OS.
Eudora connects to the mail server over the Winsock or Macintosh TCP/IP.
Mail may be composed and read off line, but make sure that Winsock or TCP/IP
is running before attempting to send or receive email. Although your account
exists on our server, you won't be able to receive email at yourname@yourdomain.com
until InterNIC has activated you in the domain name servers.
After Eudora has been installed, it must be configured to point to your server.
To do this, start Eudora and select "Settings" from the menu bar. Most of the options
are self explanatory. Here are the steps you need to perform to set up Eudora:
1) Install and start up the Eudora program
2) Select "Settings" from the "Special" menu
3) Select the "Getting Started" tab, then under Real Name, enter your Real Name
4) Under "POP Account" put yourdomain@yourdomain.com
5) Leave Return Address blank unless you want people to send return email to you at
a different email account
6) If you use the Macintosh version, the radio button for TCP/IP connection should be highlighted
7) Click the "Personal Information" tab (also only for the Macintosh version)
8) Under POP account put yourdomain@yourdomain.com again
9) Fill out the "Real Name" and "Return Address" as you did before
10) Under "Dial up User Name" enter yourdomain (do not enter .com or .net here)
11) Click the "Hosts" tab then enter yourdomain@yourdomain.com again under POP Account, and put yourdomain.com under SMTP Server.
12) Go to the "Checking Mail" tab and make sure "Save Password" is checked.
That's pretty much all the configuration Eudora needs.
Many of the configuration areas will be filled in when you go to them,
for instance it will usually fill in the POP account info where ever it needs
it after you enter it the first time. Now, when you select "Check Mail"
under the File menu, a window will pop up asking for your password.
Enter in your password then click on the proceed button and Eudora will check
to see if you have email. You can now send a test email message to yourself
and then check to see if it gets returned to you. If you checked "Save Password"
as in step 12, Eudora will not prompt you again for your password after the first time.
If multiple users have access to your computer, and you don't want them to have access
to your email account, make sure "Save Password" is unchecked.
Your default email address is yourdomain@yourdomain.com, and that's where all your email
will be sent to, unless other configurations take priority (such as autoresponders and
redirects mentioned later).
Back to the top
MICROSOFT INTERNET MAIL:
The sample assumes a domain name of yourname.com
Full name = yourname
Email = yourname@yourname.com
Internet Mail server = yourname.com
Account = yourname
Pass = xxxxxx
SMTP = The SMTP server of your ISP
From = yourname@yourname.com
Back to the top
NETSCAPE INTERNET MAIL:
Your Name = yourname
Email Address = yourname@yourname.com
Reply to = yourname@yourname.com
Mail Server user name = yourname
outgoing SMTP = The SMTP server of your ISP
Incoming = yourname.com
To check numerous POP accounts, read the manual or help files that come with Eudora or your email client software for configuration.
If you are familiar with the shell (Unix) programs, "pine" and "mail", you can use either of these to check and send email as well.
Back to the top
MICROSOFT OUTLOOK MAIL SETTINGS:
1. After loading Outlook, choose Tools... --> Services ...
2. Click add, and choose Internet E-Mail. Click OK.
3. In the General tab of the email Properties dialog box, fill in your personal information.
4. Click on the Servers tab, and fill in the server information. The Outgoing Mail (SMTP) should be your ISP. The incoming mail server should be your domain. Put in your mailbox username in the account name field, and the password below. Click OK.
5. Your new settings will not take effect until you choose Exit and Log off on the File menu, and then restart Microsoft Outlook.
Latest Version
in outlook express
1. Tools > Accounts
2. Add > Mail
3. Your Name > next
4. username@yourdomain.com > next
5. POP3 server: yourdomain.com
SMTP server: provided by your ISP
> next
6. Account: your mailbox username (without the @domain.com)
Password: the one for this username from your mail manager
> next
7. Finish.
Back to the top
Don't POP if you don't have to!
We limit the Pop3 accounts to limit the requests upon our server.
And you may find that limiting your own pop3 usage is a good housekeeping practice.
Can you store all of your maill at your regular email address or do they limit your storage to
only a few kb? If you have ample storage (5 meg or better) then simply set your mail
manager within your Server Control Panel to forward all mail to your regular address.
If you need more storage use 1 pop3 account (like the one we setup for you when we created
your account) Then forward all mail (even the ones you attach auto-responders to) to
this account, then you only have to pop the server once to get all of your mail.
If you have friends or family that want an address at your domain, then you may forward the
name they choose to their regular email address.
If they need more space then you will be glad you used good housekeeping with your pop3
addresses, because you will be able to give them one of your extras. If they want
more names then forward them all to one address.
It's also a good idea (if you pop3 your mail) to set your timer to check for mail to 15 minutes
or longer, the wait to gain access and check passwords holds up your other modem activities
at home as well as using server time -- that is better used giving your visitors quick access to
your pages.
Back to the top
|