Automated Machine Uptime Monitor
Rosserver operates scripts that ping the servers every few minutes to make sure that
each server is accessible from within and outside our network. If the server
cannot be pinged, the script pages our system engineers immediately for rapid correction.
Automated Web Serving Monitor
Our tools monitor the Apache web server to ensure that it is up and serving pages.
Every two minutes, we send a test page to the http daemon. If it does not respond,
our script will reload the daemon. Then two minutes later, it will send a test page
again. If there is still no response, then the reload/test scenario repeats itself.
After two attempts, a technician is contacted to take the remedial steps needed to make sure
that servers are fully operational.
Automated Disk Space Monitor
Rosserver's system automatically monitors disk space usage through a script that checks your
free space. If your available hard drive space reaches a low level that you choose,
you and our tech staff are notified via e-mail. This is to make sure that your
account space never fills up and brings your web site or scripts down.
Automated Memory Monitor
This monitor makes sure that no process takes up more than a certain percentage of our
available memory. If a process consumes more than the maximum allotment,
it is temporarily killed off and the situation is reported to our data center staff.
Automated Port Monitor
We actively monitor all commonly used ports to make sure that they are open and to verify
that they are actually passing data. The script does this by requesting data.
If the port does not respond, it is restarted by the monitoring tool.
Automated External Monitor
Our network and all of our servers are monitored externally. In addition to the internal
scripts described above, we use off-network servers to provide corrective action, notification
and coverage for maximum protection of service delivery. Using these off-site machines
gives us the ultimate guarantee that we can provide the uptime and reliability promised to our clients.
Automated Back-up
This automated service executes server-wide system backups to allow us to recover a server
in the event of a failure (hardware, or software related).
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